From: Katheryn Zemla City: Bloomfield Twp. Comments: I was recommended to your station from several people, and I was very happy with the service. I brought in my 2006 Impala for an oil change this last Friday June 22, 2012. The attendant (whose name was James) was very honest about the procedure, and the need also for some filter changes. He was the most pleasant young man I have met. I just wanted you to know how much I appreciated the service and your attendant! I will be returning for another visit.
May 10, 2012
A note to say "thank you" for all of the hard work you put into my Honda Accord to get it back on the road. You did the job quickly and got me back on the road so I didn't miss my interview. I'm glad to know I have a good repair shop around when I need it.
-Ernie Leach
Pontiac, MI
June 24, 2010
Thank you all very much for servicing the transmission of my 99 Firebird on Monday. Terry did the work...he was very thorough and most helpful...please relay my appreciation to him.
Although I was very apprehensive, the Firebird made the 650 mile trip back to Maryland with no issues. I am actually shocked because the car got 25mpg on the trip up because the tranny was slipping...but the trip back was 32.6mpg, which is the best the car has EVER done...must be the good stuff you guys use for the tranny flush!
Thank you all again for the great service...I will be back next time I come up for a visit.
-Rick Moser, Maryland
"Dear Owner + Employees" -
As a recent graduate of Oakland University and frequent customer of Quality Lubrication, I just wanted to extend my gratitude for your establishment. I was always treated so kindly and fairly whether it was an oil change, belt or battery change. Not only was it the best price but the service was done quickly and efficiently. I hope many more students utilize your services as it was a comfort for me to know there were some "quality" boys right across the street ready to take care of me when my Dad couldn't. I will miss you as I move on to graduate school in Ann Arbor. Thank you again!"
--Ashley Dahns, Ann Arbor
December 13, 2008
"Dear Andy and Terry,
I purchased my new set of Cooper CS4 tires through you in mid-November, just before our winter weather began. I really like them! My Volvo sedan handles wonderfully in both rain and snow and the tires are nice and quiet on dry pavement. They're a great value for the price. Thanks for your recommendation! Over the years we've learned to follow your advice, and once again, you steered us in the right direction."
-- Gregg Christenson, Auburn Hills.
October 2, 2008
"I want to thank you for the great service I received on October 1st, when I came into your shop for an oil change. I was assisted by a gentleman named Jimmy.
Jimmy was extremely polite, professional and thorough. He was also very diligent and I noticed that he double-checked to make sure everything was done right. I also appreciate how Jimmy let me know that my serpentine belt was beginning to wear. I didn't have time to have the belt changed at the time, but those are the kind of things that I like to know about to avoid future problems. My oil was changed quickly and I was on my way in no time.
Please extend my thanks to Jimmy and let him know how pleased I was with his friendly attitude and great service. Thanks again."
-- David Yarnall, Clarkston
October 3, 2002
"Dear Mr. Braun,
My family moved to Rochester Hills just a few months ago, and faced all the decisions families face in new neighborhoods: which doctor do we use? Which dentist and dry cleaner? Which automobile service center? Thankfully, that last question has been answered quickly and easily: we'll be having all of our cars serviced at Quality Lubrication and Oil Change on Walton and Squirrel, and will be telling our friends and business associates to do the same. Since July, we have had two complete oil and lubrication jobs performed on our 1997 Grand Cherokee and 2000 Dodge Intrepid. We have also had brakes adjusted and replaced, purchased tires, and had front end work performed, with various parts replaced. Each and every time we have spoken with any of your staff, they have been friendly, professional and honest in their assessment of work that needed to be done. We are particularly happy with the work of Mark, your mechanic. A top-notch business and a top-notch staff begin with top-notch leadership. So thank you, Mr. Braun, for your business leadership in our community."
--Glenn Family, Rochester Hills
"I never feel as if they are trying to talk me into additional services. They have talked me out of getting more work done on my car -- saying I should put that off until the next time. They are very aware of time spent there and try to do everything to reduce your wait."
-- Club Mom member Niecette on 2/11/2005
"I drive from nearby Bloomfield Hills to have my import and domestic serviced at Quality Lubrication. They have great oils and quality products, plus they don't charge dealership prices - I got a great price on a cabin air filter. I have found their prices to be much less than nearby Uncle Ed's, Jiffy Lube, etc." -- Mark S., Bloomfield Hills
